September 2018

8 Tips to Select a Small Business Phone System for Efficient Sales

22 September in Telephony For Sales

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Predictive, Progressive or Preview Dialer? A guide to what’s best for your business.

05 September in Telephony For Sales

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What Is Contact Center as a Service (CCAAS)? How Does It Work?

05 September in Ozonetel, Telephony For Sales, Telephony For Support

A contact center is vital to your business.  A good contact center lets customers contact you via different mediums like phone, text messages or even WhatsApp. Advanced technology helps you resolve issues promptly, track all communication, and glean insights needed to improve your business. But, did...