One of India’s largest online education companies offering specific skill development courses from Industry experts 

Challenge
  • Acadgild needed a solution deeply integrated with their in-house CRM solution
  • Avoid any overheads or CAPEX related investments for the call center
  • Scalable solution for expanding needs
Solution
  • Ozonetel deployed an on premise solution with customer owned telephony integrated with in house CRM
Result
  • Single platform to monitor all business communications has eased the tracking & monitoring process while simultaneously improving the call center’s performance
  • Read More..