SMS Service


A personalized communication with your customers

Reach Targeted Audience & Improve Customer Service

In the mobile age, consumers are constantly on the move and rely heavily on their phones for majority of their communication need. Ozonetel taps into this highly effective communication medium and provides various SMS Service. Our services help to improve support and aid in marketing. With our SMS service you can send
  • Transactional SMS - It is best way to inform the customer at the right time in a real time. With the increasing customer service expectation, it becomes necessary to inform the customer for every event or any anticipated event. Transactional SMS assist in communicating the information to the right set of customer in real time, and the main benefit of transactional bulk SMS is that it can be sent 24/7.
    Use Case - E-commerce companies send SMS for every event after customer place an order, banks send SMS for every transaction etc. These are just few use cases, transactional SMS is used across industry for varied scenarios.
  • Promotional SMS - As the name suggest a promotional SMS is sent with the purpose of marketing. It is the most preferred channel for promoting a new product or a service, it is also a cost effective way to increase awareness about new offering within a second just by click of a button.
    The critical element of a successful SMS campaign is measuring all key metrics, Ozonetel provide all the required metrics to measure your promotional SMS campaign
  • Bulk SMS - Bulk SMS or SMS blast is broadcast of large numbers of SMS messages to a targeted population. It is used by businesses, marketing agencies, government agencies, NGO and brand managers.
    Use Case - Educational institutes use the channel to inform all the parents about an event, hospitals use it for an awareness campaign , government leverage the channel for alert and awareness like natural calamity or any emergency.
  • Missed call application Salient features of Ozonetel's SMS Service

    • Complete Customer Support Solution

      Transactional SMS is just one of our service. We provide complete customer service solution via call,SMS , email and social media

    • Promotional Campaign

      You can run promotional campaign on various channels missed call, SMS, IVR blast etc.

    • Live Analytics & Dashboard

      We provide all relevant reports, live analytics, campaign reports and dashboards, that can help in better business decision-making.

    • Integrate with CRM and Analytics Solution

      Solution is readily integrated with all major CRM and ticketing solutions, we provide APIs for any customized integration

    • Scalable Solution

      It's highly scalable solution, can start with low volume SMS and can increase it as per business need

    • Mobility

      Don't need any hardware/software, just need a web browser to use Ozonetel's service


    What our customers get from SMS Service


    • Real Time Message Delivery Reports
    • 24x7 Pan India SMS Delivery to all telecom Operators
    • 6 character Sender ID Support
    • Readily available API for customization

    CASE STUDIES

    Ask for a free demo today to experience our Missed Call Solutions!