Travel and tourism industry is one of the largest industries in world according to statics , it contributes almost 7.6 trillion U.S. dollars to world economy. Despite many challenges, the sector is fore-casted to grow faster than the world economy. In the past few years, due to digitization the travel industry has seen a tremendous change. In the changed scenario if the companies have to sustain, they have to establish an efficient distribution network, bring in competitive products and automate many customer touch points.
A typical travel discovery process with touch-points for possible customer interactions would be
Key communication challenge
Communication solution for travel & its impact
Ozonetel provides communications solutions to many businesses in the travel sector, spanning across segments - Ola, Stayzilla, HolidayIQ, Treebo Hotels etc. Salient features of our solution for the Travel industry are-