Plug & play cloud call center


>No investment in hardware and software
>Track Inbound Leads
>Integrate with any CRM
>Use existing phone support number or choose a new one
>Real time reports to track performance

Why cloud call center

Ozonetel features
Faster & Easy Deployment

Deploy your full-fledged Call Center in just a few hours. Integrate with Salesforce, Zendesk, Shopify and more in just a click. Configure IVR, phone numbers and more in real time.

Ozonetel features
Improve Leads & Customer Service

Personalize customer interactions by integrating with CRM. Allow your agents to work from anywhere and stay connected when customers need them most.

Ozonetel features
Scalable Platform

Start with one agent and scale to unlimited agents as your business grows. Scale up or down seamlessly at any time without any contract.

Ozonetel features
Real time Analytics & Reports

Make quick business decision based on Ozonetel's real time data & reports. Manage your call center, coach your agents with call monitoring and recording.

1000+ Businesses contact centre Infrastructure
Trust us & Still Counting

Testimonials

Ozonetel customer
“We signed up with Ozonetel in July 2012 - the primary reason being that we were expanding to Hyderabad and Mumbai and had 5 more cities planned in 2013. Until July, we were using a solution that wouldn't allow us to use the cloud and have a seamless customer service experience across cities. We evaluated companies and found Ozonetel to be best suited for our needs. Due to the per agent pricing model, we have managed to keep the overall CS cost at just under 0.5% of the overall revenue when revenue has grown 10 fold over 2 years. Due to the stable & robust solution we are consistently managing AHT of 2.5 minutes and able to achieve industry leading FTR of 85% .” - Hari Menon(Co-founder & CEO)

Ozonetel customer
“We have had a great experience working with Ozonetel as their customer. We are a rapidly growing company, and they have been a great partner with solid technology and a responsive team to help us tackle the market.” - Valerie Wagoner(CEO)


Awards

Ozonetel award received
Ozonetel award received
Ozonetel award received